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Thursday, January 14, 2010

Getting Hired.... Is Technology Working...?

As I said I go into the field and apply for jobs, I do need to work, and I have a need to give back to an Industry that I learned so much from, and have love for. I applied online to a large hotel company as they tell you to through their website. If you know me, I have a rather distinguished career in the Hotel field. I am trying to stay local, and Consult at the same time. I applied to this company, did all the steps, and attached appropriate documents as requested and go though the steps when it sends me an email that I matched a position which is available. It sent me a lead on a Director of Outlets position at their premier resort here in the SW. I applied, being a former Food & Beverage Director, I was sent an email that stated I didn't meet their qualifications and they were pursuing a candidate that closer met their needs. Then I got an email that they were looking for an Assistant Outlet Manager...So I re-applied for that position as well...I got called in for an interview, and put on the suit and went up to the resort, and met with the Food & Beverage Director, a nice woman, I have monitored her moves, and I was the F & B next door, for Hilton a year ago, and was laid off, thus my return to Consulting, She Proceeded to ask Why I didn't apply for the Director of Outlets, I told the story, and so here we are, I am waiting to see how this will play out....But this goes to show that without a human eye looking at you and talking with you, you seem to fall through the cracks...I wonder how many times this has not only happened to me but others that seem to be "overqualified" for a position where they undoubtly have a passion for and unswerving ability to give back , and impart what they have learned to the "Next Generation" of hoteliers...who need to be shown the ropes...

Top 10 Revenue Management Opportunities for 2010

Revenue management professionals have an opportunity to shine in 2010, adding value to their organizations and the economy as the industry recovers its lost momentum. The following strategies and tactics should help position your revenue management efforts for success in 2010.

Tuesday, January 12, 2010

Daniel Edward Craig's Blog

This Blog is good...I really enjoyed "So You Want to Work in Hotels"....Hope you enjoy it as much as I did...

The Harsh Reality of the Economy...

It never ceases to amaze me of the craziness of the business world.  Yes, we know that the economy is bad, but we react with a knee jerk reaction. We eliminate work hours and positions, or combine them, this actually solves nothing. The guests or customers are being inconvenienced, and usually we punish a good employee by this move, and do not utilize their strength, and reward a person who we know needs to go, just because they have been there longer.  we need to "shoot our own dogs" , rough as it is, maybe work a bit harder but in the end have a better organization where the staff works well and enjoys coming to work. Wether it's a hotel, or a Restaurant, or a National Chain of Bookstores in a small podunk town in the SW, Managers and owners need to really get a look at their operations...I think that "The Undercover Boss" (On CBS) will open some eyes...I used to do that in my businesses' ....I think it leads to better results...

Thursday, January 7, 2010

The Impostor Leaders

How many times have we all felt or seen this..........

‘My boss really hates me’. Those were his opening words. Then, clearly unhappy, this likeable and competent if somewhat timid young manager proceeded to describe the catalogue of abuse he suffered every day from his boss. It wasn’t just the constant sarcasm and snide remarks. Nor was it the frequent personal attacks on him in front of others. It wasn’t even the unnecessary denigration of his work just to show him who was in charge which got to him. No, he could struggle through all of that and the rest. It was, he said, the sense of helplessness which was hardest to take. That and the loss of self-esteem he was feeling because of his inability to stand up to his boss.

Tuesday, January 5, 2010

Resolutions for the New Year in Hotels

I thought this was pretty good.

Now that we’ve finally closed the book on 2009, a year in the hotel industry that can only be described as dismal, let’s hope the worst is over. Instead of making predictions that probably won’t come true, here are five New Year’s resolutions to help make the road to recovery smoother.

A Funny Thing Happened On My Way To The Hotel Business

It's all about sharing and giving back...

In the past few years, I've written articles focused on the hotel business with the aim towards, hopefully, giving-back to an industry which I truly love and one which had provided me with a good income and a lifetime of memories. Looking back at a hotel career of more forty years, there were many learning moments, a few sad times, and many funny ones.
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