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Thursday, March 18, 2010

New luxury hotel in Chicago has no-tipping-necessary policy; rival says it's worth watching

 (Barbara DeLollis writes so intriguing articles..)

As a customer of luxury hotels, hotel developer David Pisor grew to dislike the pressure and hassle of tipping, whether a $5 for the valet who retrieved his car, a $10 for the bellman who took his luggage and $5 for the concierge who recommended a restaurant. So when Pisor recently opened the 188-room, luxury Elysian Hotel in Chicago - half a block away from rival Four Seasons, he adopted a no-tipping-necessary policy. (The cheapest rooms at Elysian start at around $350 per night.)
"I don't want to hear, 'Do you need a hand, sir?'," Pisor told me the other day in an interview. "I don't think it's luxurious. I think it's incredibly not luxurious. You're thinking about it the whole time as opposed to just enjoying yourself."

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