The 86,400 Question, It’s only time, Make the Most of it…

There are 86,400 seconds in a day; we all have the same amount of time to tend to our needs, personal and professional. How are you spending them? 

Time…Like sand in an hourglass, a sundial, your watch, the clock on your phone.  There are many ways to get the time.  When you don’t have a constraint do you feel more free? 

Quantity or Quality, people look at this in a lot of perspectives. The food we buy, the clothes we wear, the cars we drive, the house we live in, it can also relate to the way we spend our time. Is it how much we do, and can squeeze in, or getting the most out of the time we have and enjoying it more.

Are you a lister..a planner…I agree that there are times that you need to chuck it..and go on the edge..there is nothing wrong with going off the reservation, and most definitely a vacation should be gauged by the time you decide to get up.

Tick tock…The time is yours..How are you spending your 84,600 seconds today…?

Is Your Operation Like Your Golf Game??

Do it Right or Do it Wrong There are over 250 ways to hit a golf ball…I heard a gentleman speak the other day he had retired early and decided to play golf almost every day and he said that the one thing he found out was that as he played over 250 rounds of golf, he discovered that there was over 250 ways to hit a golf ball before he decided to return to work.  He found that there were ways to hit the ball correctly or incorrectly.  In relation to a hotel or restaurant operation there are similarities in which that these apply also.  

There are basics in golf and other sports as well as in operations.  Do you have a hook, slice or fade? Is your tee shot like a first impression, 360 yards straight out or a worm burner, or not past the ladies tee box?  Do you have to hit twice, there is more than one way to hit, it goes back to you club selection, and your stance, and how do you deal with the customer? But most of all the critical part of your swing, like a baseball pitch, a football pass, It’s the follow through just like service and all training you give your staff, it’s in the delivery, and follow through…How’s yours??….

Taking Time....

I have been extremely busy, as you may or may not know, I have taken a post as Adjunct Faculty at the local Community College so I have been "cramming" through the course text and chatting with friends that already teach, to gain insight, and have a few projects working.  I look forward to sharing what we learn together.

Not Where Service Is First….but A Close Second.

So we all went to dinner the other night , relatives were in town visiting, we decided to go to a National Chain, it was Happy Hour, but we got right in with a party of 9, it took them next to nothing to get us seated. Now however we did this (same group) at another National chain and we were told it would take 20 to 30 minutes to get seated, while deuces and 4 tops were seated before us.





The server got down to business, and took the drink orders, and food orders, I was questioning in my mind why you order a bucket of Corona and get 5?. I think all the food came out pretty fast, and compleat, the kids were offered refills, yet the adults drinking Ice Tea weren’t…I asked for mine, (it was 108 outside),


I’d say service was pretty good, except for that minor flaw, and a visit from the Manager other than that…They may have skimped on the fries..but it may have been me…