Is Your Operation Like Your Golf Game??

Do it Right or Do it Wrong There are over 250 ways to hit a golf ball…I heard a gentleman speak the other day he had retired early and decided to play golf almost every day and he said that the one thing he found out was that as he played over 250 rounds of golf, he discovered that there was over 250 ways to hit a golf ball before he decided to return to work.  He found that there were ways to hit the ball correctly or incorrectly.  In relation to a hotel or restaurant operation there are similarities in which that these apply also.  

There are basics in golf and other sports as well as in operations.  Do you have a hook, slice or fade? Is your tee shot like a first impression, 360 yards straight out or a worm burner, or not past the ladies tee box?  Do you have to hit twice, there is more than one way to hit, it goes back to you club selection, and your stance, and how do you deal with the customer? But most of all the critical part of your swing, like a baseball pitch, a football pass, It’s the follow through just like service and all training you give your staff, it’s in the delivery, and follow through…How’s yours??….