The Harsh Reality of the Economy...

It never ceases to amaze me of the craziness of the business world.  Yes, we know that the economy is bad, but we react with a knee jerk reaction. We eliminate work hours and positions, or combine them, this actually solves nothing. The guests or customers are being inconvenienced, and usually we punish a good employee by this move, and do not utilize their strength, and reward a person who we know needs to go, just because they have been there longer.  we need to "shoot our own dogs" , rough as it is, maybe work a bit harder but in the end have a better organization where the staff works well and enjoys coming to work. Wether it's a hotel, or a Restaurant, or a National Chain of Bookstores in a small podunk town in the SW, Managers and owners need to really get a look at their operations...I think that "The Undercover Boss" (On CBS) will open some eyes...I used to do that in my businesses' ....I think it leads to better results...