As a hotelier with almost 30 years of experience..I too have seen this. It is what truly sets a hotel apart from the competition. It's not just the amenities, it about going the extra mile...It's all about the hospitality.
Service with a smile.
At the world's top luxury hotels, no task for the concierge is impossible. The following are some of the most unique and interesting requests made--and filled--by the hotel staff
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