The Three Headed Monster

I ran into that ugly 3 Headed Monster...A GM explained it to me this way...I have to meet my "Flag" obligations, and Standards, I have to keep in mind the Management Company Standards, and Keep the "Owners" happy and making money..  Talk about juggling ...Sometimes it is amazing the compromises that are made at the expense of the two most critical elements in the hospitality industry, the staff, and the guest...